Some Frequently Asked Questions

Q. What type of chocolate do you use?
A. The chocolate used in our fountains is the finest quality Belgian couverture chocolate It is gluten free and suitable for vegetarians, although it cannot be guaranteed to be nut free. We offer milk, dark and white chocolate, and there is also a range of flavoured chocolate available - please ask for more details.
Q. What size is the fountain?
A. Our fountains vary in size, up to 44”  in height
Q. Can the rental period be adjusted?
A. We offer a standard flow time of 3 hours (this does not include the time taken by us to set up or dismantle the fountain). We find this is suitable for most evening events. However, if your event is scheduled to last the whole day, or you would like a longer flow time, please ask, as we can cater for all your requirements.
Q. Do you ever re-use chocolate?
A. Absolutely not - we never re-use chocolate. We use fresh chocolate for every event we attend!
Q. Do you provide any other dips.?
A. We believe that we provide a very wide range, and many more dips than most other companies, and we hope that we cater for all tastes. However, if you have any particular requirements, not listed, please ask.
Q. Are Wicked Chocolate Fountains fully insured?
A. We are fully insured and registered with the local Environmental Heath Authority. All equipment used has been PAT tested and operators hold a food hygiene certificate.
Q. What do I need to Supply?
A. A standard plug socket (13amp 240V) is required, together with a sturdy round table at least 4’ in diameter and positioned away from any draughts.
Q. How do I book?
A. We require a £50 non returnable deposit to secure your booking with the balance due 3 weeks before the date of the event.